The answers to the questions are listed below. If you can’t find the answer to your query, please contact us!

1. General Questions

Q: What does GG stands for?
A: GG stands for Gowtham Ganesh, the creator of the digitally downloadable products, and I have over 5 years of experience in the industry.

Q: From how long have you been creating digital products?
A: We have been creating digital products for 5+ years.

Q: Are you a legally registered company?
A: Yes, we are a legally registered company. GGBuddy4u operates under our legal company, “Digital Crafts N Love.” Your purchases and transactions are handled by us.

Q: Apart from your website, is there a trusted website where your products are available?
A: Yes, our products may also be available on Etsy in addition to our own website.
Check Out:
• Etsy Shop 1 – DigitalCraftsNLove
• Etsy Shop 2 – GGBuddy4u

2. Security & Privacy

Q: Is your website secure and safe?
A: Our website is safe and secure. We use SSL and 256-bit encryption to protect your information. These are standard security measures used across the industry to keep your data safe.

Q: After I make a purchase, is my information safe?
A: We keep your information safe. We have strict rules about privacy and won’t share your information with anyone else. If you ask us to, we’ll also delete your information.

Q: Do you spam emails at my email address once they are shared?
A: No, we do not send spam emails. We respect your privacy and only send emails related to your purchases or inquiries if you’ve subscribed to our newsletter.

3. Downloads & Compatibility

Q: How many times can I download the files once I make a purchase?
A: You can download the files as many times as you need after making a purchase. There is no limit to the number of downloads.

Q: What types of template formats are available in your shop?
A: We sell templates for Google Sheets, MS Excel, PDFs, Notion, OneNote, GoodNotes, Trello, and Samsung Notes.

Q: Are your templates difficult to use?
A: Our templates are designed to be user-friendly and easy to use. However, complexity may vary depending on the template. We provide documentation and support to assist you in using our templates effectively.

Q: Do you have tutorial videos on how to use your products?
A: Yes, we are already in the process of making the tutorial videos for each of our products.

Q: Is your Google Sheets template compatible with MS Excel?
A: No. It will not work because many Google Sheets-specific features do not work well in MS Excel; hence, it will not work. But there are some listings that will have both versions of Microsoft Excel and Google Sheets.

Q: Is your MS Excel template compatible with Google Sheets?
A: No. It will not work because many MS Excel-specific features do not work well in Google Sheets; hence, it will not work. But there are some listings that will have both versions of Microsoft Excel and Google Sheets.

Q: Do you provide a refund if I change my mind?
A: Unfortunately, I do not accept returns because of the digital nature of the goods. If you ever run into any problems, I’ll do everything I can to assist you.

4. Support & Customizations

Q: Do you help me with some customizations of the product?
A: Yes, we offer customization services for our products. Please contact us at digitalcraftsnlove@gmail.com with your specific customization needs.

Q: What are the charges for customizations?
A: Our customization charges vary depending on the complexity of the customization. Please contact us for a quote.

Q: Can you build a spreadsheet or a template from scratch based on my needs?
A: Yes, we can build custom spreadsheets or templates tailored to your specific requirements. Please contact us to discuss your needs further.

Q: What is your customer support email ID?
A: Our customer support email ID is digitalcraftsnlove@gmail.com

Q: How do I connect with you quickly if I have a query?
A: You can connect with us quickly by emailing us at digitalcraftsnlove@gmail.com or by using the contact form below.